Terms & Conditions

Article 1: Applicability

The use (visit or purchase of products) of www.reflectss.com website implies acceptance of our terms and conditions.

This website is maintained and managed by Reflectss.com.

By placing an order, you explicitly agree with the applicability of these General Terms and Conditions to the order placed by you and you declare that you are aware of the contents thereof.

Article 2: Contact Details Reflectss


Registered office: Oltenitei Road, No 140, District 4, Bucharest, Romania

Delivery address for returning products: No 62 Principatele Unite Street, District 4, Bucharest, Romania

Telephone number: +40 746.597.925

Email address: hello@reflectss.com

Chamber of Commerce number: J40/21044/2017

VAT registration number: RO38641762

Article 3: Website Ownership and Content

The entire content of the site www.reflectss.com: images, texts, graphics, symbols, web graphics, scripts, programs and other data - is the property of reflectss.com and its suppliers and is protected by copyright law and intellectual and industrial property laws. Use of any items listed above without Reflectss.com consent shall be punishable under applicable laws.

 Article 4: Newsletter

Subscribing to the newsletter is free of charge and requires the agreement of all the specifications in this section. You can only send us a message to unsubscribe. The message must come from the email address for which you want to unsubscribe.

We are 100% anti-spam and we do not rent, sell or dispose of our subscribers in any way, except as expressly provided by law or at the express request of some state authorities.

Article 5: Orders

We reserve the right to refuse orders that they have displayed erroneous prices (below the purchase price) due to technical problems on the platform used.

Orders delivered outside the European Union may be subject to surcharges and/or additional charges. These surcharges and/or charges are not expressly included in the total price paid at the completion of the order. Any additional costs, based on these surcharges and/or charges, will be supported by you.

Article 6: Prices and Payment

The prices displayed on the site are expressed in EUR and represent the final sales price. We reserve the right to change prices without notice of any kind.

Price changes will not affect orders being processed and delivered.

The price of the product does not include the transport fee.

Transport charges shall be notified to the buyer before the order is completed.

To pay for your order, you can choose one of the payment options offered by REFLECTSS.

The prices displayed on the site www.reflectss.com contain VAT, but not the transport fee. The invoices issued by Reflectss include delivery charges.

Article 6: Delivery

International parcels are delivered through DHL Express Courier and usually arrive within 1-4 working days. You will be informed about expected delivery information during checkout.

Please note that during sales periods, delivery time may take longer than usual. Delivery time is calculated from the day the package is shipped from our Reflectss warehouse located in Romania.

Shipping costs are charged depending the delivery address. After you have filled all details at the Checkout, you can see the shipping cost for your order.

Reflectss ships from Romania. Duties and taxes may apply if you place an order outside the UE. If you place your order within the UE, no extra charges will be applied.

Please be well informed before placing the order that Reflectss is not responsible for any duties or taxes. Once your order has left our warehouse, it can no longer be cancelled. Only after you have received your package, you can return your products.

Article 7: Returns

If you are not satisfied with the products you ordered, you may return it for a refund within 14 calendar days from the date of receipt of the package, without reason and without penalty.

The products can be returned only if they are in perfect condition, undamaged, haven’t been worn or washed and the tag must be attached.

The products must be returned after you fill the Return Form and you select your return reason and also the products that you want to return. Your return will be approved within one business day and you will receive an e-mail confirmation.

After the confirmation, you can send the items via any courier and you will be responsible for the shipping costs. The refund will be processed upon receipt of your return package and your refund will be issued to the original payment method used when placing the order (including the order shipping costs). Please allow us 14 days for process your return once it is received by your warehouse.

Any return that fails to comply with our terms and conditions will be refused. The customer is responsible for damage to the product as a result of the exchange or return of products to Reflectss.

If you want to return the ordered products, we ask you to send us the products to the following address: Dark Clothing Concept SRL, Principatele Unite Road, no 62, Bucharest, sector 4, Romania, Postal Code 040165, phone +40 746 597 925.

You can consult the return process here: https://reflectss.com/pages/returns

Article 8: Privacy

Reflectss pays due attention to the management of your data. You can view our privacy policy here: https://reflectss.com/pages/privacy-policy